Use a computer, laptop or Chromebook (no phone or tablet) with a microphone and camera, and a high-speed Internet connection.
Use a computer, laptop or Chromebook (no phone or tablet) with a microphone and camera, and a high-speed Internet connection.
Use the Google Chrome or Mozilla Firefox browser (not Safari, IE, or Edge.)
Ensure that your computer’s sound is turned on and that the volume is at an appropriate level.
Rebooting your computer regularly can help improve its speed and performance.
Click here to run a compatibility test for your browser, video, and audio. Follow the instructions on the screen, and if you have any problems, click the “Troubleshoot the issues” link at the bottom.